Out Commitment to Privacy

The Information We Collect

• When you create an account, we collect your name, e-email address, and address (in order to associate location with your sensors and utilize location-related services).
• To set up your app, we collect information related to the sensors you have installed, the unique IDs of the gateway and related sensors, as well any personal settings you have configured within the App.
• If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.
• On some pages, you can submit information about other people. For example, if you want to forward an email to your friend, you will need to submit the recipient\'s email address. In this circumstance, the types of personal information collected may be: you and your friend’s name, address, phone number, and email address.
• To make our Site and App more useful to you, our servers (which may be hosted by a third party service provider) may collect Personal Information from you, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit. We may also use Cookies (as defined below) and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and which you viewed. Like most Internet services, we may automatically gather this Personal Information and store it in log files each time you visit our Site or access your account on our network. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. Persistent Cookies can be removed by following Internet browser help file directions. If you choose to disable Cookies, some areas of our Site may not work properly.

The Way We Use and Disclose Information

• We use the information you provide about yourself when creating a new account. We do not share this information with outside parties except to the extent necessary to complete your system setup and support.
• We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
• We use information to provide improved administration and quality of experience on this Site and to improve our Products and Services. i
• We communicate with you via service-related announcements (e.g., notices of any updates to our Site and Privacy Policy) when we believe it is necessary to do so. You may not opt-out of these communications, which are not promotional in nature.
• We may create anonymous information records from Personal Information by excluding information (such as your name) that make the data personally identifiable to you. We use this anonymous information to analyze request and usage patterns so that we may enhance the content of our Site, Products, and Services. DSR reserves the right to use and disclose anonymous information to third parties in its discretion.
• Although we currently do not have a parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”), we may in the future. We may share some or all of your Personal Information with these Affiliates, in which case we will require our Affiliates to honor this Privacy Policy. If another company acquires DSR or our assets, that company will possess the Personal Information collected by it and us and will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy.
• We may share your Personal Information with third party service providers to provide you with this Site, App, Products and Services; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; or to provide specific services. These third party service providers are required not to use your Personal Information other than to provide the services requested by DSR. You expressly consent to the sharing of your Personal Information with our contractors and other service providers for the sole purpose of providing services to you.
• Regardless of any choices your make regarding your Personal Information, DSR may disclose such Personal Information if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on DSR; or (b) protect or defend the rights or property of DSR or users of this Site or App.
• Finally, we never use or share the Personal Information provided to us online and in the app in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security

How You Can Access Or Correct Your Information

Links to Other Websites and Public Areas

Changes in This Privacy Policy

HOW TO CONTACT US